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Suggestions and Complaints


If you have comments about our products or if you want to contribute new ideas about services that best suit you, we encourage you to share these with us. Your voice counts.


In American Bank of Investments we are committed to serving you in the perfect way, to create and deliver the products that you want.

If you are not completely satisfied with any aspect of our service, we want to hear your thoughts quickly. In this way we can achieve the necessary investigations and solve problems as soon as possible, as well as take the necessary steps to ensure that the problem will not recur. Your opinion is important to us and your feedback enables us to improve the products and service we deliver to you.

Thank you for choosing American Bank of Investments for your banking needs.

Share your concerns with us.

First step

The quickest and easiest way to resolving your concerns is to contact the Director of the local branch of American Bank of Investments or the appropriate Department Director. Be sure that these people will do the utmost to provide solutions to your problem. You can complete the relevant form in any of our branches.

To fill the Complaint Form, please refer to the below document.

Second Step

If for any reason you are still not satisfied, you can contact us by emailing us on any issue at our address: [email protected]

A specialized unit in the Bank’s headquarters will follow up all of your requests.


You may need these documents: